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We value you as a visitor or a customer and we will handle your personal information in a responsible manner.
We use secure technology to process your transactions and protect them against access by non-interested parties. We do not divulge or share your phone numbers with other parties. We make reasonable use of your personal information to communicate with site visitors and customers about orders, new products, special offers, promotions, services, events or corporate announcements. Your contact information is NEVER provided to another individual, organization or company.
You may tell us not to contact you for promotional purposes by simply sending us an E-Mail at firstname.lastname@example.org. Your instructions will be promptly followed.
Order Acceptance and Payment
We accept order payment through VISA, Master Card, American Express and Discover. If your credit card or shipping information is incorrect or invalid, we will make fair attempts to contact you for a period of 72 hours. If we are unable to contact you, your order will be cancelled and you will be notified of the cancellation via E-mail. We reserve all rights to refuse orders based on past customer history. Once placed, your order will be confirmed via E-Mail. We also accept PayPal, bank wire transfer and certified checks. Call or email for instructions regarding instructions for payment methods other than credit card.
Note regarding pricing - Prices are subject to change at any time, we do our best to update our website, but fluctuations happen due to circumstances beyond our control, most notably foreign exhchange rate fluctuations and price changes made by the manufacturers we represent.Copyright © 2001-2012, Eagle Day, Inc.
We ship world-wide via UPS or USPS. Our shipping rates include all shipping and handling charges but do not include local import taxes or duties if applicable. We usually ship items in stock the next business day. If items on your order are out of stock, we will inform you of the expected back-order delay and new shipping options via E-mail and give you the following choices: 1) cancel your entire order; 2) cancel your order for the out-of-stock items; 3) request immediate shipment of items in stock; 4) wait until all items are in stock before shipping. If you cancel a back-order item, your shipping and handling charges will be adjusted accordingly. Unless you specify otherwise, all back-order items will be shipped in one shipment. If back-order items are part of an order which qualified you for free shipping then the back-order items will be shipped to you free of charge.
International orders please note:
The customer is responsible for any additional Duty fees, Customs, VAT, Import Taxes, or other point of entry charges for shipments outside of the continental United States as we have no control over these.
Eagle Day Gift Certificates can be ordered in $25, $50, $75 and $100 denominations. All Eagle Day gift certificates are electronic and can only be delivered via e-mail. Gift Certificates are not taxed and there are no shipping charges for sending them. You may have them e-mailed directly to the recipient or to yourself, for you to present them in person.
Buying A Gift Certificate
• Buy gift certificates for the amount you would like to spend
• Follow the directions during during check out. You will receive a confirmation e-mail once you have placed your order.
Terms And Conditions
The following terms and conditions apply to all purchases and redemptions of Eagle Day Gift Certificates purchased or used in any manner on the Eagle Day web site:
• Gift Certificates can only be redeemed at eagleday.com (not valid for eagledayparts.com)
• Gift Certificates, and unused portions of gift certificates are valid for 6 months from the date of issue for future purchases using the same Eagle Day Gift Certificate authorization code.
• Gift Certificates may not be redeemed for cash, are not transferable to orders already placed, and cannot be redeemed for other Gift Certificates.
• Gift certificates cannot be combined with discount coupons.
• If the value of the Gift Certificate exceeds the total cost of the purchase, Eagle Day.com will hold the remaining value in your account for a period of up to 6 months from the Gift Certificate's original issue date.
• Sales tax are not charged on the purchase of Eagle Day Gift Certificates. Sales tax, if applicable, will be charged on items purchased at eagleday.com using a Gift Certificate.
• Discounts or coupons may not be applied towards the purchase of a gift certificate.
A 6.0% sales tax will be applied to all orders shipped to Florida addresses.
If not completely satisfied, you may return your purchases (except electrical/electronic parts/components and special order products) All returns postmarked after 7 days of receipt are subject to a restocking fee equal to 20% of the item(s) purchase price will be applied to the refund. No returns or exchanges accepted after 30 days. All merchandise returned must be accompanied by the original invoice or packing slip.
Shipping charges are not refunded unless the return is due to an error on our part or the item shipped was defective. Visit the Contact Info page for shipping address information. For returns due to a shipping error on our part or a defective item (see Warranty Policy), we will refund your return shipping expenses as follows: original order shipping charges plus the actual return shipping charges shipped via UPS Standard Ground Service or US Postal Service Priority Mail.
Returns of Eagle Day, Inc purchase gifts, free or promotional items are not allowed. If merchandise that was associated with purchase gifts, free or promotional items, is returned for reasons other than an error on our part or the item shipped was defective, the full published value of purchase gifts, free or promotional items will be deducted from the refund if the amount refunded causes the order amount to fall below the purchase gifts, free or promotional items qualifying amount.
Return of Electrical or Electronic Parts and Components
All sales of electrical or electronic parts and components are final. No returns are allowed unless the merchandise is proven defective or shipped in error by Eagle Day, Inc. or one of our suppliers. Without exceptions, all electrical or electronic parts or components returns must be approved by an Eagle Day, Inc. Customer Service representative who will issue an RMA# which must accompany the returned merchandise. Customers must inspect packages upon receipt and refuse delivery if the packaging is damaged and/or is suspected to contain damaged merchandise. Unauthorized returns will be shipped back to the sender at their expense. Standard S&H fees will be applied.
Exclusive 1-year Limited Warranty Against Defects in Materiels or Workmanship: We warranty all replacement parts for 12 months against defects in workmanship or materiels for normal road use (racing not included). Some manufacturer's warranties may supercede our 1 year exclusive warranty. This warranty period starts on the deleivery date of your purchase. Eagle Day Inc.'s sole obligation under our warranty shall be repair, replacement or refund,at our option. Eagle Day Inc. will not be responsible or liable for labor, or incidental or consequential damage of any kind. In no event shall our liability exceed the cost of the goods. If your returned parts are not covered under our warranty, we will contact you and quote the cost of repairs. Terms and conditions of this guarentee are in effect September 1, 2009 and continue unless superceded or ratified when our online catalog is updated.
Conflict Minerals Sourcing Policy
Eagle Day maintains a policy of absolutely no sourcing or purchasing minerals, or products containing minerals, mined in the Democratic Republic of the Congo (DRC), either directly or indirectly through our global supply chain. These minerals include cassiterite, wolframite and coltan, which are ores that contain tin, tantalum and tungsten, respectively.
The Democratic Republic of Congo (DRC) in Central Africa is one of the places in the world where these natural resources can be found and mined in abundance. The DRC has been mired in a brutal conflict since 1998, and the resulting hostilities and human rights abuses are largely fueled by the trade of these "conflict minerals."
All parties accessing this site agree to the following:
All materials contained in this site are the property of Eagle Day, Inc. or its licensors and suppliers. Users may only view and download material from this site for personal use.
Under no circumstances will Eagle Day, Inc. be liable for damages that may result from the use or inability to use the materials in this site. This agreement may be terminated at any time by discontinuing your use of this website and discarding all materials obtained from it.
Note regarding pricing - Prices are subject to change at anytime, we do our best to update our website, but fluctuations happen due to circumstances beyond our control, most notably foreign exhchange rate fluctuations and price changes made by the manufacturers we represent.
We reserve the right to change website contents at anytime and without prior notice to users.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.